The MediSpa at Caraway Effective date: 8th October, 2026

IsolaPelle LLC, doing business as The MediSpa at Caraway (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit carawaymedispa.com, contact us, book an appointment, or sign up to receive text messages from us.

Information we collect

• Information you give us: your name, phone number, email address, and any details you include in a form, booking, or message.
• Appointment and purchase information: services booked, purchases, and payment details processed by our payment provider.
• Website usage information: your browser type, device, pages visited, and similar data collected through cookies and analytics tools.

How we use your information

• To respond to your inquiries and schedule appointments
• To send appointment reminders, confirmations, and account notifications
• To send marketing and promotional messages, only if you have opted in
• To process payments and manage memberships
• To improve our website and services
• To comply with legal obligations

SMS / text messaging

If you opt in to receive text messages from The MediSpa at Caraway, we use your mobile number only to send the messages you consented to. Consent to receive text messages is not a condition of purchase or of using our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories in this policy exclude text messaging originator opt-in data and consent.

You can opt out at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply.

How we share information

We do not sell, rent, or trade your personal information. We share information only with service providers that help us run our business, such as our booking, scheduling, CRM, membership, and payment platforms. These providers may use your information only to provide services to us. We may also disclose information when required by law.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work properly.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• Opt out of text messages at any time by replying STOP.
• Unsubscribe from marketing emails using the link in any email.
• Contact us to request access to, correction of, or deletion of your personal information.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

The MediSpa at Caraway (IsolaPelle LLC) 1300 Caraway Ct, Ste 105, Upper Marlboro, MD Phone: +1 202-684-6188 Email: CourtneyMD@carawaymedispa.com